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Services

PERSONAL CUSTOMER SERVICE

At Ca s’Arader we guarantee a personal and comprehensive customer service, in different languages, to all our clients. Closeness, kindness and professionality are what we are known for. As, despite not having someone on the front desk 24 hours a day, we are always available on the phone, WhatsApp, email…

BREAKFAST

Breakfast, included in your stay, is one of Ca s’Araders pleasures. Our guests will be able to try some of the islands best home-grown produce such as, the Mahon-Menorca designation of origin cheese, the sobrassada (raw, cured sausage with paprika) and other typical cold meats, as well as a varied selection of high quality sweet and savoury pastries.

INFORMATION

Our staff have been prepared in order to be able to respond to all types of queries, whether they are touristic, cultural or of any other nature. Also, we have different informative materials.

CAR HIRE

If you need to rent a car, we would like to inform you that, in view of the difficulties our clients are currently facing, we have reached an agreement with a local company for our clients. Go to the link:

https://www.minurka.com/?agentId=12
The promotional code is as follows: Promo24Arader.
In the Accommodation section identify it as: "Ca s'Arader".

If you have any difficulties please contact us.

FREE WI-FI

We offer free Internet access via Wi-Fi in the hotel’s bedrooms and communal spaces.

CLEANING

The quality of our services is a key point for the satisfaction of our clients, with cleanliness being one of the most highly valued. At Ca s’Arader we aspire to a high level of excellence: and for this reason, we are also very demanding with our cleaning and maintenance standards. For example, bed linen is changed every two days and towels are changed according to the client's needs.

COVID19 - for 2024, we will continue with the same hygiene policy.

We are preparing again for the opening... this Easter 2024!

We would like to inform our clients and friends that we are planning to open our hotel on the 22nd of March 2024. Our intention is that we continue to feel safe and relaxed, as we have done so far. Regardless of the situation, we will continue in the same way, it is a further process in our standards of cleanliness and hygiene!

Here is a brief reminder:

1.- On arrival at the hotel, our guests and friends will have Hydroalcoholic Gel at their disposal, it will also be available in the breakfast area and in each room, this is not going to change!

2.- We will continue to have gloves and masks at your disposal. Just ask if anyone needs them!

3.- As for the general cleaning, it will be done with specific and respectful disinfectant products for this situation, this is already established as a rule.

4.- For breakfasts, we will continue with the same distance with a discreet distance between tables. Our patio is big enough for all of us to be comfortable and comfortable.

5. The breakfasts will be prepared, as always, in a hygienic and safe way so that our clients and friends can enjoy our quality and without worrying.

6.- The utensils necessary to serve breakfast will be individual for each room. They will be sanitized every day. This is also established as a rule forever!

Hoping to have informed you properly, we remain at your disposal to solve or clarify any doubts that may arise.

Pedro Pons Casasnovas
Ca s'Arader